Our products come with a 1-year warranty. We ensure the models to be free from any manufacturing defects.
Our warranty won’t cover the following cases:
Physical or hardware damage caused by accident, abuse, misuse, water, ear wax, excessive volume, shock, negligence, misuse of ear gel, acts of God, misapplication or cosmetic normal wear and tear.
Damage caused by modifications or alterations without our confirmed permission.
Damage caused by improperly or incorrectly performed maintenance or repair by an unauthorized 3rd party or person.
The customer is responsible for all costs of shipping related to the product(s) in warranty